APPROPRIATE CONDUCT INCLUDING WORK RELATED VIOLENCE
At South Wonston Primary School we are very proud and fortunate to have a dedicated and supportive school community. At our school the staff, governors and parents alike, all recognise the importance of solid working relationships to equip all of our children with the necessary skills for adulthood. For these reasons we welcome and encourage parents to participate fully in the life of our school. The purposes of this policy is to set out our expectations regarding conduct of all parents, carers and visitors when on the school site. We understand that everyday frustrations can cause misunderstandings and have a negative impact on our relationships. We believe it is essential that we all remain committed to resolving difficulties in a constructive manner through open, positive dialogue.
This policy has been created to run alongside our Staff Code of Conduct policy which all staff must adhere.
The Health and Safety Executive (HSE) definition of work-related violence is:
‘any incident in which a person is abused, threatened or assaulted in circumstances relating to their work’.
We expect parents, carers and visitors to:
In order to support a peaceful and safe school environment the school cannot tolerate parents, carers or visitors exhibiting the following types of behaviour.
This is not an exhaustive list but seeks to provide illustrations of unacceptable behaviour.
Should any of the above behaviour occur on school premises the school may feel it is necessary to contact the appropriate authorities and if necessary, ban the offending adult from entering the school grounds.
Responding to Inappropriate Behaviour from parents/carers or visitors
We ensure that South Wonston Primary School is a safe place for pupils, staff and visitors and all other members of our community. If a parent/carer has concerns, we will always listen to them and seek to address them. However, inappropriate, abusive, threatening or violent behaviour will not be tolerated, Staff and pupils have the right to expect their school to be a safe place in which to work and learn.
The following is intended to give guidance on:
Staff are advised to select actions and responses that seem applicable to the situation. Where a meeting has been arranged with a person who has previously demonstrated inappropriate behaviours staff will:
If there is inappropriate behaviour during the meeting, staff will:
If the conversation is on the telephone, staff will:
If the parent/carer or visitor approaches a member of staff following an incident of inappropriate behaviour the member of staff will:
If a member of staff is upset or affected in any way they should:
If a member of staff witnesses inappropriate behaviour towards another member of staff, they will not ignore it. They will:
A senior member of staff will take action. They will:
There should be a written record made of all incidents with witness statements attached where appropriate. No meeting at school may be recorded electronically without the express permission of all parties, and information obtained without such permission will not be admissible in any proceedings. We trust that parents/carer and visitors will assist our school with the implementation of this policy and we thank you for your continuing support of the school.
Inappropriate use of social media websites is being used increasingly to fuel campaigns and complaints against schools, Headteachers, school staff and in some cases other parents/pupils.
The Governors of South Wonston Primary School consider social media websites being used in this way as unacceptable and not in the best interests of the children or the whole school community.
Any concerns you may have must be made through the appropriate channels by speaking to the class teacher, Headteacher or the Chair of Governors, so they can be dealt with fairly, appropriately and effectively on behalf of all concerned.
In the event that any pupils or parent/carers of a child/ren being educated in the South Wonston Primary School are found to be posting libellous, inflammatory or defamatory comments on any social network sites, they will be reported to the appropriate ‘report abuse’ section of the network site.
All social network sites have clear rules about acceptable content that can be posted on their sites and they provide robust mechanisms to support investigation into conduct or activity that breaches these.
The school will also expect that any parent/carer or pupil removes such comments immediately. In serious cases the school will also consider its legal options to deal with any misuse of social networking and other sites.
We would expect that parents/carer would make all persons responsible for collecting their children to be aware of this policy.